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CommunicationMedium5-10 min

Apologize the Right Way (Without Excuses)

A real apology doesn't include "but" or excuses. Learn how to take responsibility, acknowledge impact, and actually make things right.

Why This Matters

A bad apology makes things worse. A good apology actually fixes things. Learn the difference. Learn how to apologize the right way—without excuses, without "but," without making it about you.

The Secret: Take Responsibility

A real apology is about taking responsibility. Not explaining why you did it. Not making excuses. Just taking responsibility and acknowledging the impact.

What Makes a Good Apology

1. Take Responsibility

"I'm sorry I [specific thing you did]."

Don't say "I'm sorry you feel that way." Say "I'm sorry I did that."

2. Acknowledge the Impact

"I know that [how it affected her]."

Acknowledge how what you did affected her. Show you understand the impact.

3. Don't Make Excuses

Don't say "I'm sorry, but..." Don't explain why you did it. Just take responsibility.

4. Commit to Doing Better

"I'll [specific thing you'll do differently]."

Don't just say you're sorry. Say what you'll do differently.

Examples of Good Apologies

Bad: "I'm sorry you got upset, but I was just trying to help."

Good: "I'm sorry I didn't listen when you told me what you needed. I know that made you feel unheard. I'll listen better next time."

Bad: "I'm sorry, but I was stressed."

Good: "I'm sorry I snapped at you. I know that hurt you. I'll handle my stress better so I don't take it out on you."

Bad: "I'm sorry if I offended you."

Good: "I'm sorry I said that. I know it was hurtful. I shouldn't have said it, and I won't say things like that again."

Common Mistakes

Including "but": Don't make excuses. Just apologize.

Saying "I'm sorry you feel that way": That's not an apology. That's blaming her for feeling that way.

Not acknowledging impact: Show you understand how it affected her.

Not committing to change: Say what you'll do differently.

The Win

You apologized the right way. You took responsibility. You acknowledged the impact. You committed to doing better. That's a win.

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